Mphasis Recruitment Drive 2024 | Multiple Roles | Freshers | Apply Now
Mphasis Freshers Walk in Drive For Trainee Technical Support – Service Desk and Undergraduates are eligible for this walk in drive. More details regarding Mphasis Freshers Walk in Drive is given below.
About Mphasis :
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015.
Mphasis Off Campus Drive Details :
Job Role : Multiple Roles
Job ID: 390398
Qualification : BE,BTech,ME,MTech
Experience : Freshers
Salary : Best in Industry
Job Location : Pune/Bangalore/Chennai
Last Date : ASAP
Job Description:
- Customer Focused Attitude
- Willing to work in night and rotation shift
- Accurately follow pre-defined business process
- Ability to work within a team
- Adaptable to changing demands and conditions
- Ability to communicate at all levels and good communication skills
- Staying current with knowledge of products/processes and services offered by the client
- Ensure 100% adherence to schedule
- Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites
- Years of experience needed – Minimum 2 Years
- Looking for Under Graduates & Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A
- Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
- Must be professional and courteous in all interactions with clients and staff
- Must have basic skills in usage of MS Word and MS Excel
- Must have strong interpersonal, good communication (write & speak) skills (comprehend and action written customer requests)
- with a desire to work in a Back-Office Operations environment
- Must be able to meet the set targets and work overtime as required
- Stand for periods of time during meetings and/or other group events
- Willingness to work in flexible shifts
- Willingness to work from office
Job Responsibilities:
- Customer engagement over live chats.
- Identify and resolve escalated customer issues.
- Find alternate solutions by researching and exploring information using available resources.
How to Apply Mphasis Recruitment Drive?
All interested and Eligible candidates can apply this drive by the following link.
Subscribe Here (Check Your Email To Activate Confirmation Link)
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