IBM Careers For Freshers
Tech Support Associate. IBM Hiring Freshers as Tech Support Associate in Bangalore. Candidates should Collaborate with fellow support colleagues and other internal organizations to provide superior customer service. Interested and eligible candidates can Apply Online through the Below mentioned apply link.About IBM :
The International Business Machines Corporation (IBM) is an American multinational technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed “International Business Machines” in 1924. IBM is incorporated in New York.
IBM Careers Details :
Job Role : Tech Support Associate
Req ID : 315710BR
Education : Bachelor’s Degree
Pay or Salary : Best In Industry
Experience : Freshers
Job Location : Bangalore
Last Date To Apply : ASAP
Industry : IT
Skills Required :
- Minimum 0 to 2 years of experience in Technical Support role
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Knowledge in commercially standard software applications and major desktop operating systems.
- Looking For Job in Bangalore
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product-related technical issues experienced by customers
- Provide remote infrastructure support delivery and performing problem cause analysis
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipate customer needs and effectively addressing concerns related to their issue or resolution
- Provide direct technical assistance to customers via phone, email, and chat.
Documents Required :
Candidates Keep the below documents while going to Apply online.
- 2 Updated Resume
- Govt Id Proof PAN and Aadhar is mandatory
- 2 photos
- Educational Certificates
Interested and eligible candidates can apply online through the below-mentioned link. Please check all the information before going to apply online For IBM Careers.
Click here : Apply Now
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