Accenture Jobs Openings | Associate | Any Graduate | Freshers | Immediate Joiners | Females Only

 



Accenture Jobs Openings|Associate |Any Graduate| Freshers|Immediate Joiners |Females Only

Accenture Jobs In Gurgaon– Associate/Senior Associate -(NonTechnical). If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Gurgaon.

About :
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services€”all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Accenture Recruitment Details : 

Job Role : Associate/Senior Associate -(NonTechnical)

Qualification : Any Degree

Salary : 1,00,000 - 2,50,000 P.A.

Experience : Freshers

Industry : IT Services & Consulting

Functional Area : ITES,BPO,KPO,LPO,Customer Service,Operations

Role Category : Back Office/Web/Transaction Processing

Employment Type : Full Time, Permanent

Location : Gurgaon/Gurugram


Job Description : 
Roles and Responsibilities :

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers
  • query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • You will also be responsible for closing the fault and complaints within SLA's.The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chatsupport to resolve customer issues.
  • This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service
  • operations as quickly as possible for non-voice interactions like email, web, and chat.
Key Skills :
  • Customer Service International Call Center-fresher Blended Process Customer Support Domestic BPO Voice Process Outbound Calling Skills highlighted with ‘‘are preferred key skills
Desired Candidate Profile : 
  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your team and direct supervisor
  • You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work.
  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders.
  • You will be required to help in the overall team's workload by managing your deliverables and help the team when required.
  • You will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Please note this role may require you to work in rotational shifts.

Designation : Management Level - Associate

Kindly Drop resume - swetha.b.raju@accenture.com

Contact- Swetha 8826247648

How to Apply Accenture Jobs Openings? 
All interested and Eligible candidates can apply this drive by the following link.

Apply Link :- Click Here To Apply(apply before the link expires)

Subscribe Here (Check Your Email To Activate Confirmation Link)

Dear job seekers, we wish you all the best for your Accenture Recruitment Drive. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly

For the Latest Jobs Notifications: Click Here
Join With Us On WhatsApp: Click Here
Join With Us On Telegram: Click Here
Join With Us On Facebook: Click Here