Cognizant Recruitment | Programmer Analyst | Any Graduate | Freshers | Immediate Joiners
Cognizant Jobs For Freshers – Service Desk – Any Graduate. If you find this requirement suitable, Apply online from given below link.
About :
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.
Cognizant Recruitment details:
Job Category: IT/BPO
Role: Programmer Analyst
Job Id : 00060949821
Experience: Freshers/Experience
Job Location: Chennai, Bengaluru, Coimbatore
Qualification: Any Graduate
Date of Joining: Immediate Joiners
Job Summary
We are seeking a dedicated Systems Engineer with 3 to 5 years of experience in Desktop Support - Remote. The ideal candidate will provide technical support and ensure the smooth operation of IT systems. Experience in Sales & Marketing domains is a plus.
Responsibility:
- The Technician has to follow the below mentioned support services on a day to day basis
- Acts as a first point of contact for end users seeking technical assistance with Desktop Laptop hardware Desktop laptop software network issues with desktop laptop issues with mobile devices and other peripherals
- Provide remote desktop support to users resolving technical issues promptly and effectively
- Troubleshooting Windows Mac OS platforms including mobile devices running Apple iOS Android mobile OS
- Setup and configuration of end user desktops laptop hardware software printers Mobile phones and peripherals
- Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems
- Guide users with step by step instructions on installing applications
- Document and record incidents service requests and their resolutions in the internal ticketing system
- Direct unresolved issues to the next level of support personnel
- Help create technical documentation and manuals KA for known issues
- Image and deploy Laptops Desktops Tablets to end users
- Asset Management stock level check tracking receiving preparing and shipment of assets
- Coordinating office moves
- Technicians to provide White Glove support to identified onsite VIPs White Glove support will also include expediated end user device troubleshooting proactive support proactive monitoring and health checks targeted training on new tools for executive custom onboarding process for executive etc
- Stay updated with the latest industry trends and technologies to ensure the company remains at the forefront of IT innovation
- Administer IT service management processes to maintain standards of service delivery
- Perform daily Routine checks on UPS and monitor and other network equipments in server room and monitor their performance
- Mapped and configured network printers and other peripheral devices as needed
- Responsible for overall enterprise wide performance effectiveness and efficiency of end users computing d
Qualification:
- Participate in all organizational events and knowledge sharing forums
Skills Required:
- Customer Service
- Customer Experience
How to apply for Cognizant Recruitment 2024?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Click here : Apply Now
