Capgemini Recruitment Drive 2022 | Any Degree/Diploma | 2021,2022 Batch | Last Date: 10 November 2022
Capgemini company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Capgemini address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
About The Company :
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Job Role : Service Desk-Contact Support Group(CSG)
Qualification : Any Degree/Diploma(3 Years)
Batch : 2021,2022
Experience : Freshers
Salary : Graduate-Rs.2.75 LPA ; Diploma-Rs 2.25 LPA
Job Location : Kolkata/Bangalore/Pune
Last Date : 10 November 2022
Eligibility :
- Candidates must have completed any 3-year Degree/Diploma in 2021 & 2022
- Job Location – Kolkata / Bangalore / Pune
Desired Skills :
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
Job Description :
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support: Ticket Management, Business intelligence, Service Delivery ,Customer Management, Knowledge Management, Service Marketing
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Please Note :
- Only shortlisted candidates will be invited for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
How to Apply Capgemini Off Campus Drive 2022?
Interested and eligible candidates can apply to this drive online by the following link on or before 10 November 2022.
Click here : Apply Now (Graduates)
Click here : Apply Now (3 year Diploma)
Subscribe Here (Check Your Email To Activate Confirmation Link)
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