Wipro Hiring Now | Software Engineer | Freshers | Apply Now
Wipro scheduled to hire Customer Service Representative for Any Degree graduates at Across India. The detailed eligibility criteria and venue details are given below.
Wipro Hiring Details:
Position : Software Engineer
Experience : 0- 2 yrs
Qualification : Any Degree graduates
Salary : 3LPA
Job Description
- We are looking for smart professionals with a great attitude to make every single client interaction
- delightful.
- Your Impact as a Customer Service Representative
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service
- Level, handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Qualification:
- Computer Science and Software Development skills
- Back-End Web Development proficiency
- Programming and Object-Oriented Programming (OOP) knowledge
- Bachelor's degree in Computer Science or related field
- Strong problem-solving and analytical abilities
- Good communication and team collaboration skills
- Experience with relevant programming languages and frameworks is a plus
Roles & Responsibilities:
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun work
- Depends on Process/Client alignment
How to Apply Wipro Recruitment Drive ?
All interested and Eligible candidates can apply this drive by the following link.
To Apply : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link)
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