Wipro Hiring Now | Software Engineer | Freshers | Apply Now

Wipro Hiring Now | Software Engineer | Freshers | Apply Now

Wipro scheduled to hire Customer Service Representative for Any Degree graduates at Across India. The detailed eligibility criteria and venue details are given below.

Wipro Hiring Details:

Position : Software Engineer

Experience : 0- 2 yrs

Qualification : Any Degree graduates 

Salary : 3LPA

Job Description

  • We are looking for smart professionals with a great attitude to make every single client interaction
  • delightful.
  • Your Impact as a Customer Service Representative
  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service
  • Level, handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

Qualification:

  • Computer Science and Software Development skills
  • Back-End Web Development proficiency
  • Programming and Object-Oriented Programming (OOP) knowledge
  • Bachelor's degree in Computer Science or related field
  • Strong problem-solving and analytical abilities
  • Good communication and team collaboration skills
  • Experience with relevant programming languages and frameworks is a plus

Roles & Responsibilities:

  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun work
  • Depends on Process/Client alignment

How to Apply Wipro Recruitment Drive ? 

All interested and Eligible candidates can apply this drive by the following link.

To Apply : Click Here

Subscribe Here (Check Your Email To Activate Confirmation Link)

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