PowerSchool Recruitment Drive | Fresher | Associate Technical Support Engineer

PowerSchool Recruitment Drive | Fresher | Direct Link

PowerSchool Recruitment Drive 2023 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Syllabus, Exam Pattern, Selection Process: PowerSchool Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the PowerSchool address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.

PowerSchool Recruitment Drive Details:

Name of Post : Associate Technical Support Engineer

Qualification : BE/BTech/ME/MTech

Eligible : 2022/2023 Batch

Job Location : Bengaluru

Salary : Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )

Application Mode : Online


Responsibilities :

  • Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
  • Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
  • Logs and tracks calls using problem management database and maintains history records and related problem documentation
  • Prepares standard statistical reports, such as help desk incident reports
  • Consults with programmers to explain software errors or to recommend changes to programs
  • May test software and hardware to evaluate ease of use and whether product will aid user in performing work
  • All other duties as assigned

Skills Required :

  • 0-2 years’ prior experience in a technical support role
  • Proficient in Microsoft Office suite
  • Salesforce experience preferred
  • Prior CRM experience preferred
  • Strong attention to detail and time management
  • Strong oral and written communication skills
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
  • Associate’s degree or equivalent work experience

Selection Process :

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

How to Apply PowerSchool Recruitment Drive ? 

All interested and Eligible candidates can apply this drive by the following link.

To Apply : Click Here

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