HCL Tech Recruitment | Only Freshers | Graduate Engineer Trainee | 2022, 2023 Batch | Any Degree | Apply Before March 27th 2023
HCL Technologies Recruitment in Bangalore, Hyderabad, Chennai, Noida For Graduate Trainee Position. BSc, BCA Graduates of 2022, 2023 Batch are eligible to apply for this job. More details regarding HCL Technologies Bangalore, Hyderabad, Chennai, Noida Job Openings is given below.
HCL Tech Recruitment Drive Details:
Job Position: Fresher Engineer Trainee
Job Location: Bangalore, Hyderabad, Chennai, Noida
Experience: Only Freshers
Qualification: Any Degree
Year of Passing: 2022, 2023 Passouts
Apply Before: March 27th 2023
INSTRUCTIONS:
- Only freshers can apply for the respective job roles offered in HCLTech through the online application
- The Email ID provided at the time of registration will be used for all communications until registration is completed. Changing your Email ID is not allowed under any circumstances
- Applicants must go through the eligibility criteria before applying for any role with HCLTech
- All the information provided by the applicant should be correct and reliable, any false information would lead to rejection of one’s candidature
- For any queries, use HCLTech Query Management System (HCLTech-QMS) for a quicker response
Follow these Steps:
- Register and Verify your Email ID
- Click on [Any Queries? Ask us] on your dashboard
- Select query category and Submit your query
Job Description:
- HCL Technologies is hiring for Graduate Trainee (Service Desk).
- To maintain high login Efficiency (Availability) for customers.
- To resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.
- To update worklogs and follow shift for escalation process and process compliance.
Eligibility Criteria:
- 60% throughout in 10th,12th and UG.
Key Responsibilities:
- To maintain high login Efficiency (Availability) for customers.
- To resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.
- To update worklogs and follow shift for escalation process and process compliance.
Required Skills:
- Good Communication with International Voice Support experience.
- Basic knowledge on MS office.
How To Apply for HCL Tech Recruitment:
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Click Here : Apply Now
Subscribe Here (Check Your Email To Activate Confirmation Link)
Note:– Only shortlisted candidates will receive the call letter for further rounds
Dear job seekers, we wish you all the best for your HCL Tech Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
