ZOHO Hiring 2024 | Freshers | Bachelor’s degree | Technical Support Engineer | CTC : 5 LAP | Apply Now
ZOHO is scheduled to hire for the Technical Support Engineers position for B.E/B.Tech/Any Degree graduates. Candidates looking for a job in Chennai can utilize this opportunity. Interested and eligible candidates can apply online at ZOHO Careers as soon as possible. The detailed eligibility and application process of the ZOHO Off-Campus drive are given below.
ZOHO Corp: We believe software is the ultimate product of the hands and the mind. We take pride in creating products and solutions that help solve business problems, anticipate needs, and discover opportunities to help you grow. Over the past 25 years, we’ve brought more than 55 products. But, the R&D edge that drives this innovation isn’t simple luck; it results from careful choice. We prefer to build things ourselves instead of growing our platform through acquisition. We invest more in customer support and product development than sales and marketing. All that because we believe that’s the best way to deliver choice and value to our customers. With more than 100 million+ users and over 15,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
ZOHO Recruitment details:
Job Role : Technical Support Engineer & Cloud Operations
Qualification : Bachelor's Degree
Total Vacancy : Various
Experience : 1 - 5 Years
Job Location : Chennai
Last Date : ASAP
Salary : 5LPA
Job Description for Technical Support Engineer:
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Your responsibilities will include:
- Handling product implementation, demos, and training
- Engaging in voice, email, and chat-based support
- Diagnosing and solving application issues
- Analyzing the needs of users and providing timely solutions
- Handling product demos, implementation, and training
- Understanding prospect requirements and mapping them with product capabilities
- Be the face of Zoho with prospects, customers, and partners
- Connect with prospects to understand their requirements and map them with product capabilities
- Engage in voice, email, and chat-based support
- Diagnose and solve application issues
- Analyze and understand the needs of the users and provide timely solutions
- Handle product demos, implementation, and training
Note: Should be willing to work night shifts and rotational shifts with rotational leaves
How to Apply for ZOHO Corp Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive online on or before by following the below link.
For Technical Support Engineers : Click Here
For Cloud Operations Engineer Hiring : Click Here
Dear job seekers, we wish you all the best for your ZOHO Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
