Freshworks Recruitment Drive | Graduate Trainee | Chennai | Immediately Joining
Freshworks Scheduled Recruitment Drive for BE/BTech/MTech Engineering graduates with 0-6 years experience. Eligible candidates can apply this drive in online.
About:
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Fresh works’ cloud-based software suite includes Freshdesk (omni-channel customer support), Fresh sales (sales automation), Fresh marketer (marketing automation), Fresh service (IT service desk), Fresh chat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a Built In Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products Trust Radius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Profile: Graduate Trainee – Customer Support
Qualification: BE/BTech/ME/MTech/MCA
Experience Required: Freshers
Salary: Not Disclosed
Work Location: Chennai
Function: Customer Support(CXG)
Job Description
About the role - Customer Support:
The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. Anyone who likes to troubleshoot, get to the root cause and solve problems and helping customers resolve their issues are a natural fit for the customer support team.
Qualifications
What we look for:
Freshworks is looking to hire smart, determined and passionate students who graduated during 2022/23 with 0-6 months work experience for our customer support team. Here is a short description of traits that we look for in from students fresh out of college:
Customer Support:
- Clear, concise, and effective written and oral communication skills.
- Empathy towards customers and understanding their needs.
- Ability to thrive in a fast-paced performance-driven environment.
- Interest, curiosity and openness to learning new technologies.
- Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
- Prior internship experience in B2B or product companies in any of these domains is an added bonus.
- No standing arrears
How to Apply for Freshworks Recruitment Drive ?
All interested and eligible candidates can apply for this drive in online by following link and attend the online drive
Click here : Apply Now
Subscribe Here Check Your Email To Activate Confirmation Link)
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