Olx Recruitment Drive 2024 | Email Executive | Work from Home | Chennai, Coimbatore, Hosur, Bangalore
Olx is looking for the post of Email Executive for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria and requirements are given below.
Olx 2024-Recruitment Details :
Job Role : Email Executive
Qualification : Any Degree
Total Vacancies : 1402 Posts
Salary : 5,00,000 Lac per annum
Experience : Freshers\ Experienced
Job Location : Work from Home
Last Date : ASAP
Eligibility :
Job Location :
- Candidates may choose to work from an office, in which case the location will be Gurgaon, although most will work from home.
- Age Limit : For Olx recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.
Roles and Responsibilities :
- Responding on behalf of OLX to email questions, requests, grievances, and Google Play Store reviews
- When necessary, call the customer according to the procedure.
- ensuring that all inquiries and concerns receive quality responses; preserving and upholding quality standards in accordance with established SOPs
- addressing client issues as soon as possible
- Using the appropriate strategy from the start will result in accurate resolution and fewer reopened cases.
- keeping the first response time for emails and social media tickets under specified SLAs
- Limiting client unhappiness and ensuring customer satisfaction through responses
- having a constant attitude of positivity, empathy, and professionalism with clients
- collaborating and communicating with coworkers as needed.
- to handle Facebook, Twitter, Instagram, and other social media and app requests in accordance with SLAs
- To manage all daily chores and tasks involved in the process in precise accordance with the rules
- Be adaptable to the needs of the business, subject to overtime during holidays, vacations, and 24/7 shifts.
Required Knowledge, Skills, and Additional Information :
- Bachelor’s degree or higher is necessary.
- excellent communication and writing skills
- Strong interpersonal skills, a track record of taking the lead, and a professional persistence
- Knowing how to use CRM systems would be advantageous.
- Must be able to multi-task and navigate multiple systems at once.
- Must have at least one year of experience in a customer support role and be proficient in both written and vocal communication.
- Extreme commitment, sincerity, and a readiness to go above and beyond
- good command of the fundamentals of computers
- Desire to work in an environment that is difficult and fast-paced Prior experience in e-commerce, retail, advertising, or media would be advantageous
Selection Process Criteria :
- The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.
- Experience Required – There is no prior experience required for this post.
- Last Date of Online Form Submission – Applicants are recommended to apply on or before (08-09)2023). Forms will not be submitted after the last date.
- Application Charge/Fee – There are no application fees for this recruitment by Olx.
How to apply Olx 2024 Recruitment?
All interested and eligible candidates can apply for this post online from
Click here : Apply Now
Subscribe Here (Check Your Email To Activate Confirmation Link)
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