HCL Tech Fresher Jobs| Sales Support & Operations | Freshers Hiring Drive | Apply Soon
To all freshers living in Noida or considering relocating there, HCL Tech is offering the position of Associate. Candidates that meet the requirements can apply using the URL provided in the article.
HCL Tech Fresher Hiring drive details:
Job Role : Sales Support & Operations
Qualification : Any Bachelor’s Degree
Experience : 0-3 years
Batch : 2020/2021/2022/2023
Salary : Upto 5.0 LPA
Job Location : Noida, India
Last Date : ASAP
Industry Type : IT Services & Consulting
Department : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : Sales Support & Operations
Job Description
HCL is offering a Great Opportunity to make a career, with the number one search engine worldwide.
Designation - CSR
- Type of Requirement -Sales Support
- Shift & Week Offs
- 24* 5, 5 days working - 2 days fixed off(Sat&Sun)
Required Qualification
- Graduate / Post Graduate in any stream.
- Work Location
- Client Site, DLF Cyber city, Gurgaon / Gurugram.
- Must have
- Good Spoken & Written English.
- Interpersonal and negotiating skills.
Skill set Required :
- Excellent English both Spoken and Written.
- Should be Customer Oriented.
Job Description :
- Achievement of SLA including First Touch Substantive Response, Time to Respond and Total Resolution Time
- Achievement of Quality targets including error rates, issue resolution, and customer service
- Ability to adapt to rapidly changing processes
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
- For all non-standard redlines that are raised by the customer, create corresponding issues and seek approvals through the internal processes to ensure everything is tracked and closed.
- Strong stakeholder management with a range of cross functional teams to ensure issues are moved through quickly.
- Ensure that all records are accurate and up to date
- Identify the need for, seek and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package
- Ensure compliance with work instructions and absolute compliance with corporate, legal and SEC guidelines including ethical and financial rules
- Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- Respond and action in a timely professional manner any escalations received
- Push back when the request doesnt contain the relevant details required
- Attend meetings to assess progress on projects which are in motion, and take detailed notes to share with stakeholders
- Focus on reduction of the overall cycle time to ensure quicker deal processing
- Create regular status reports regarding progress on project
Interview Location A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)
Key Skills
- Skills highlighted with ‘‘ are preferred key skills
How to Apply for HCL Tech Hiring 2023-2024?
Interested candidates those who are eligible for this job can apply for HCL Tech Job Hiring 2023 by the following apply link as soon as possible on or before the last date.
Apply Link: Click here to Apply
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