Mphasis Recruitment 2024 |Tr Customer Support Officer | Freshers | Pune/Mangalore
Mphasis announce a virtual off Campus Hiring for Freshers and Experienced Candidates for the Post of Customer Support Officer. Interested Jobseeker can go through this Job post to know further details about Mphasis Hiring 2023 and Apply to the Mphasis Recruitment 2023 through the Registration link available at the end of this post. The more details about Mphasis Off campus Eligibility Criteria, Mphasis Exam Date 2023 and Mphasis Recruitment 2023 Pattern are discussed below.
About Company : Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
Mphasis Recruitment 2024 Details :
Job Role : Tr Customer Support Officer
Salary : Best in Industry
Qualification : Any Graduate Degree
Batch : Any Batch
Experience : 0-1 Years
Job Location : Pune/Mangalore
Last Date : ASAP
Job description :
Who are we looking for?
- Graduate freshers with excellent communication skills
- Analytical skills
Technical Skills:
- Operating the computer- Intermediate
- MS Office - Intermediate
- Avaya/Phone Operating skills – Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Typing Speed 30 WPM
Process Skills:
- Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
Behavioral Skills :
- Positive energy
- Positive attitude
- Self learner
Qualification:
- Any Graduate, Freshers can apply
How to Apply for Mphasis Recruitment 2024?
All interested and eligible candidates can apply for Mphasis Off Campus Drive 2024 online by the following Registration link as soon as possible before the last date.
Apply Now : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link)
Dear job seekers, we wish you all the best for your Mphasis Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
