GlobalLogic Hiring Now | Freshers | Associate Analyst | Hyderabad & Bangalore
GlobalLogic, a Hitachi Group Company, is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next generation products and digital experiences.
We expertly integrate design, complex engineering, and agile delivery capabilities to produce superior business outcomes for global brands. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending the benefits of our true global presence to customers in the telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.
GlobalLogic Off Campus Drive 2024 Details:
Job Role: Associate Analyst
Job ID: IRC240684, IRC228530 & IRC221856
Job Type: Full Time
Job Location: Hyderabad & Bangalore
Education: Any Graduate
Experience: 1-3 years
Salary: Not Mentioned
Function: Content Engineering
Skills: Communications, Customer Support, Email Etiquette
Work Model: On-Site/Office
Description:
We offer:
- Interesting and challenging work in a large and dynamically developing company
- Exciting projects involving the newest technologies
- Professional development opportunities
- Excellent compensation and benefits package, performance bonus program
- Modern and comfortable office facilities
- Requirements:
- Graduate degree in any discipline
- The candidate must be flexible with 24*7 shift timing
- Excellent written and good oral communication skills
- Good interpersonal skills and decision-making capabilities
- Expertise in Google Docs Suite (Drive, Docs, SPreadsheet, Slides, etc. or MS office tools – Excel and Word
- Good analytical skills with a logical mind-set
- Strong data interpretations skills to analyze and document relevant findings.
- Must be flexible to work on Public Holidays.
- Self-directed, adaptable to changes in the work environment/rules/directions
- Professional attitude and service orientation; team player.
- Front end + real time Customer Service experience (chat/email)
- Customer Service Acumen
- Typing speed at least 30wpm
- Computation ability (basic)
- Hands on with internet
Job Responsibilities:
- Manage large amount of incoming partner emails and chats per the project’s productivity and quality SLAs
- Provide answers/resolution to partner queries/issues through email and chat to the utmost satisfaction of partners
- Escalate issues requiring high-level expertise to expert teams/individuals and get a resolution for the partner
- Liaise between partners and various internal teams/individuals while working to get answers or resolution to partner queries/issues
- Responsible for analyzing and reviewing content which might also include sexually explicit content (text/audio).
- Work on various ad-hoc projects requiring reaching out to partners through email and review large amounts of data/info while exceeding the quality and productivity targets
- Identify and share partner feedback with the relevant individuals/teams through appropriate internal channels in place
- Assist team/ops management identify and analyze opportunities to optimize and develop processes & tools for improving internal efficiency and partner experience
- Track performance status, metrics, etc of various tasks undertaken
Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
How To Apply for GlobalLogic Recruitment:
We wish you the best of luck in your GlobalLogic Off Campus Drive. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
Engineer Product Support IRC246189 : Click Here
Automation QA – Bangalore IRC231541 : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link)
We wish you the best of luck in your GLOBAL LOGIC Recruitment. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
