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Genpact Hiring For Process Associate | Freshers | Any Degree | Apply Now
Genpact Hiring Freshers For Process Associate. The candidates who are completed Any Degree Branches Eligible to apply. Here you can check eligibility details, selection process, apply link, application procedure details are given below.
About The Company:
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Genpact Hiring Freshers Details:
Job Role: Process Associate
Education Level: Bachelor's / Graduation / Equivalent
Experience: Freshers/Experienced
Location: India-Hyderabad
Schedule: Full-time
Role and Responsibilities:
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
- Maintain a deep understanding of client process and policies
Qualifications we seek in you
Minimum qualifications:
- Graduate (in any stream)
- Excellent Communication Skills (verbal and written)
Preferred qualifications:
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
- You should be able to work on a flexible schedule (including weekend shift)
