Accenture Jobs Openings | Associate | Any Graduate | Freshers | Immediate Joiners
Accenture Jobs In Hyderabad – Service Desk Non-Voice Support. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Accenture Jobs Openings details :
Job Category: IT/BPO
Job Position: Associate
Experience: Freshers/Experience(0-1 Year)
Job Location: Hyderabad
Qualification: Any Graduate
Date of Joining: Immediate Joiners
Job Description:
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
- You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
- This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
Roles and Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
- Please note this role may require you to work in rotational shifts.
Eligibility Criteria:
- Qualifications: Any Graduation
- Years of Experience: 0-1 years
Skills Required:
What are we looking for?
We are looking for individuals who have the following skillset:
- English
- Strong analytical skills
How to Apply Accenture Jobs Openings?
All interested and Eligible candidates can apply this drive by the following link.
Subscribe Here (Check Your Email To Activate Confirmation Link)
Apply Link :- Click Here To Apply(apply before the link expires)
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