Tata Communications Careers 2024 | Multiple Roles |Last Date 25 Sep 2024 | Chennai | Immediate Joiners
TSC Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
About The Company
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
Tata Communications Careers 2024 Details :
Job Role : Multiple Roles
Job ID : 5548794962 & 4002836443
Qualification : BE/BTech/BCA
Batch : 2020/2021/2022 Batch
Job Location : Chennai
Salary : Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Application Mode : Online
Last Date To Apply : 25 Sep 2024
Job Description For Tata Communications Off Campus Drive 2024 :
- Responsible for all operations & trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
- Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAsConduct change management, turnup and migrations requestsOLO - delivery management and supplier co-ordination for service delivery Validate wiring connections & schedule dispatches with field operations
- End to end order management for smooth delivery
- Customer communications and KCIs (Keep Customer Informed)Regularly participates in important projects or activities as a full contributing team member
- Ensure all installation functions are performed in a timely fashion to meet agreed SLA s/KPI s
- Perform escalation management, wherever necessary and in case project is in jeopardy
- Relevant experience in network infrastructure project management and on field experience
- Desired Skill sets Understanding of Provisioning process, Telephone, Internet, Data, Service Activation Knowledge in switch and router configuration
- Required Skills
- customer service
- order management
- delivery management
- network provisioning
- provisioning
- configuration management
- incident management
- escalation management
- troubleshooting
- Employee status : Full Time
For Customer service executive : Apply Now
For Engineer - Global Service Operations : Apply Now
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